Looking Ahead: Investment
opportunities in the Chinese travel market
China TravelDaily Exclusive by Maggie Rauch
Beijing’s
recent rapid hotel growth contributed to a huge occupancy rate drop last
year--the biggest of any major global city between November 2007 and November
2008, according to STR Global. Average occupancy in China’s capital during
that period declined 32 percent, dipping just below the 50 percent
mark.
While Beijing’s high-end hotel market may be an example of over-development
run amok, the travel industry as a whole is a different story.
“If you look at its overall development, the Chinese travel market
is still growing quite strongly despite the economic downturn,” said William
Bao Bean, partner at Softbank India and China Holdings, speaking recently at
the China Travel Innovation Summit in Beijing.
In sessions
at the Beijing conference, travel industry players discussed the market’s
evolution, ways that it is changing and opportunities for investment in areas
from online booking to corporate travel to rental cars. The ability for all
those disparate aspects of travel to work together was identified as key to the
industry’s maturation in China.
“It is a scattered industry. To integrate the pieces, it takes time,”
said Wu Hai, CEO and founder of Orange Hotels Group.
“A Web site
is not the travel industry. An airline is not the travel industry,” said Liu
Erhai, managing director of Legend Capital. “The travel industry is one that
can promote a lot of other industries.”
Liu added that with integration comes professionalism: “It is my
impression that there are not a lot of professionals in the travel industry,
but there are more talented people joining it now. The inflow of professionals
will lead to more capital flowing into the travel industry. If we have good
people and money, opportunities will appear.”
One area that’s been identified by investors is China’s
online travel booking. Despite China’s high online penetration rate, only
about 10 percent of travel is booked online. But it has grown,
and will continue to grow, said Softbank’s Bean. “Two years ago, online was
less than five percent,” he said. “I think if you look a year or two down the road,
you’ll see online going to 20 percent. And I think we’ll
see, in maybe three or years, half of all travel booking happening online.”
Singapore-based online travel agent Wego.com should like the sound
of that. The company is set to launch three Chinese-language sites, but CEO
Martin Symes acknowledges that there’s still a lot to be learned about
tapping the market here. "There’s a lot of traffic [in China],
but making that traffic profitable still appears to be a challenge", Symes
said.
So where are the best
opportunities online? “I still think there’s some room for niche travel sites,”
Bean said, adding, “Generally, I think Chinese people don’t look at travel
every day. If you can be front and center when they do go online to look at
travel and give them a good experience in terms of
planning, pricing and then sharing back into their online social community,
there are opportunities there.”
A specific
niche that Bean sees as under-served is corporate Web-based booking. Only 27
percent of companies in China, including multinationals, use IT systems for
corporate travel booking, according to PhoCusWright’s latest report, “Corporate
Travel Management and Travel Practices in China.” Less than half contract with
a single travel management company.
“Working
with Chinese companies, the biggest challenge is educating them on the role of
working with a travel management company and how it's different from booking
leisure travel,” said Gregor Lochtie, Greater China vice president for American
Express Business Travel. But he is optimistic that Chinese companies will make
the transition, saying, “There’s so much need out there. China is a market
built for online booking of corporate travel.”
Other areas
mentioned at the conference as having strong investment potential included
amusement parks, car rental and destination management. Of these three, the car
rental opportunity was discussed the most, although its potential was called
into question. While the Chinese market lacks a strong rental car company
brand, it’s debatable how much demand there would be for it here, since taxis
are such a viable alternative for travelers.
“In China,
taxis are not very expensive,” said Allen Zhu, a partner at GSR Ventures.
“From the airport to downtown in most cities is 70 or 80 RMB. In the United
States, from the airport in San Francisco to the city center costs $140-plus.
In China, it’s also not very convenient to drive because of population density
and traffic. In the United States, in many places it’s more convenient.” But Zhu
adds that Chinese rental car companies don’t currently cooperate with hotels,
implying that a company looking to grow in the Chinese market might benefit from
a strong working arrangement with hoteliers.
While he’s a bit
skeptical about the rental car business, Zhu is bullish about the wider market.
“China's leisure travel market is coming up,” he said. “I think the travel
industry can maintain the momentum of its development.”
Media Contact:
Gary Chan, Marketing
Specialist, TravelDaily
Tel: 86 20
87605706 Fax: 86 20
37615190 email: gary@traveldaily.cn
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